Privacy Policy

Ringgold respects your privacy. This privacy policy explains how we collect, use and process your personal information.

This privacy policy applies to our websites, apps, databases and online services (Services), this policy may be supplemented by additional privacy statements, terms or notices provided to you.

We receive and store any information you provide to us depending on the features of the Service you use, and how you otherwise interact with us, which may include:

Your name, email address, job title, employer, address, phone number
Account login credentials such as usernames and passwords
Information you communicate to us via email or other online communication tool
Data that you provide as part of interacting with the Service, such as search queries, downloads, login events, page views.

We store information you enter on our Services in order to monitor activity, but we do not re-distribute this information to third parties unless pursuant to a written agreement including terms compliant with the General Data Protection Regulation, and UK Data Protection Act and other Personal Data Protection regulations as applicable according to your country of residence. We receive and store certain types of information whenever you interact with us. We use “cookies”, and we obtain certain types of information (such as IP addresses) when your Web browser accesses our website.

How we use Cookies

Like many online services, we use a cookie for some of our Services to store your “state” (see below under What information is stored) information about where you are in the site, as well as to track current and past activity. Ringgold limits the personal information in cookies.

If you turn off cookies in your browser, then the Service we provide from the site will be affected and you may be forced to log in every time you visit the site.

Ringgold will never read or attempt to read cookies other than those written by its own services and does not sell this information to any third party or permit advertising cookies on its services.

Why we store information

We store information to provide, activate and manage your access to the service, and to provide support for the Service. Most of the information we collect is analyzed so that we can improve the user interface and to insure there is no misuse of the Service. Search history information is used as a statistical aid to improve searches or as a diagnostic aid for problem solving. Such information is not shared outside of Ringgold. When necessary, we will use your information to contact you.

What information is stored

Your Personal or organizational information. What information is stored depends on a user category, typically one of two types:

Registered user

A registered user provides one’s email address, IP address, organizational name and type of organization to Ringgold for our statistical and communication purposes. This information cannot be used to analyze searching histories.

Once registered, cookies are used to store information about the number of available searches the user can make. Information about the user’s “state” is also kept in cookies to enable the system to maintain “session” information as the user moves about the site and makes database searches.

Subscriber

Such an account user is an individual belonging to an organization paying a subscription to Ringgold for additional searching and reporting services. In addition to the information for registered users, the individual account user has a personal name, a logon name and password, one’s organizational affiliation, an IP address, and related search history information stored. Other data stored can include phone numbers and email addresses.

Other information

In order to improve its Services, Ringgold, from time to time, may require additional information or use the information gathered in other ways than listed above. The purpose of any additional information requested will always be explained and your consent gained before use.

Disclosure statement

Personal or organizational information will not be used for reasons other than stated in this document. Ringgold will not disclose personal or organizational information to a third party, except to fulfill the purposes you have authorized in a written agreement or if required by law.

Security

Ringgold takes reasonable precautions to protect all information from loss, misuse and unauthorized access, disclosure, alteration, and destruction.

U.S. Privacy Shield, EU General Data Protection Regulation (GDPR), and the UK Data Protection Act for Personal Data

Ringgold and any third party subcontractors comply with the Privacy Shield Framework, EU General Data Protection Regulation, and Data Protection Act for all onward transfers of Personal Data to the USA.

US Residents

Ringgold complies with the Privacy Shield Framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of Personal Data in the United States. Ringgold has certified to the Department of Commerce that it adheres to
the Privacy Shield Principles. To learn more about the Privacy Shield program, and to view our certification, please visit https://www.privacyshield.gov/

UK Residents

Ringgold complies with the Data Protection Act 2018 and is registered with the Information Commissioner’s Office. For the purposes of the DPA the data controller is Ringgold Ltd, PO Box 334, Bristol, BS9 1XX.

EU Residents

Ringgold is responsible for the processing of Personal Data it receives, under the EU General Data Protection Regulation, your Personal Data will be transferred to Ringgold which based outside of the EEA. We have agreements in place that ensure a high standard of data protection which incorporate European Commission approved Standard Contractual Clauses where needed to provide a lawful basis for transferring Personal Data outside of the EU.

For the purposes of the GDPR the data controller is Ringgold Inc, PO Box 368, Beaverton, OR 97075, USA.

Scope

This Privacy Policy (the “Policy”) applies to all Personal Data received from users by Ringgold in the United States from the EU or UK, in any format including electronic, paper or verbal.

Ringgold commits to resolve complaints about our collection or use of your personal information. UK, EU and Swiss individuals with inquiries or complaints regarding our handling of Personal Data should first contact Ringgold at:

Ringgold Inc.
Office of Ethics and Business Conduct
PO BOX 368
Beaverton, Oregon 97075
USA

or by email: ethics@ringgold.com

Ringgold is committed to cooperate with the supervisory authorities of the European Economic Area and the UK with regard to unresolved complaints concerning data transferred from the EU and UK. If you do not receive timely acknowledgment of your complaint from us, or if we have not addressed your complaint to your satisfaction, please contact the relevant EU or UK supervisory authority for more information or to file a complaint. The services of supervisory authorities are provided at no cost to you.

Definitions

For purposes of this Policy, the following definitions shall apply: “Subcontractor” means a legally independent third party that collects or uses Personal Data under the instructions of Ringgold or to which Ringgold discloses Personal Data for use on Ringgold’s behalf. “Ringgold” means Ringgold Inc. in the U.S. and Ringgold Ltd. in the UK, its successors, subsidiaries, divisions and groups in the United States. Personal Data mean any information or set of information that identifies or is used by or on behalf of Ringgold to identify an individual. Even though Personal Data may be encoded or anonymized, it is still subject to the requirements of the GDPR and UK Data Protection Act. It also covers publicly available and public domain information. Personal Data “Sensitive Personal Data” means Personal Data that reveals race, ethnic origin, political opinions, religious or philosophical beliefs, or trade union membership, or that concerns health or sex life. Ringgold does not request, obtain or store sensitive Personal Data.

Your Rights Under European, UK and other data protection laws

For Personal Data, Ringgold will offer individuals the opportunity to choose (opt-in) whether their Personal Data is (a) to be disclosed to a third party, or (b) to be used for a purpose other than the purpose for which it was originally collected or subsequently authorized by the individual. In other cases, where Personal Data is incorporated in data sets transferred from organizational customers, processing will commence only under Standard Contractual Clauses, as defined under GDPR have been completed.

You may request, free of charge:

Access to your Personal Data held by Ringgold
Correction or Deletion of your Personal Data
Restriction of Ringgold’s processing of your Personal Data
Object to Ringgold’s processing of your Personal Data
Request transfer of your Personal Data to another Data Processor

These requests can be made by completing our International Consumer Service form at www.ringgold.com/contact

DATA INTEGRITY

Ringgold will use Personal Data only in ways that are compatible with the purposes for which it was collected or subsequently authorized by the individual or organizational client. Ringgold will take reasonable steps to ensure that Personal Data is relevant to its intended use. We will only collect and store Personal Data that is relevant to fulfill the purpose of the request.

Data Retention

We retain your information for as long as necessary to fulfill the requests you have made and for other essential purposes such as complying with legal obligations and agreements, maintaining contractual obligations, maintaining financial records, resolving disputes, and maintaining security.

TRANSFERS TO THIRD PARTY PROCESSORS

Ringgold will obtain assurances from its independent third-party subcontractors that they will safeguard Personal Data consistently with this Policy. Examples of appropriate assurances that may be provided by agents include: a contract obligating the subcontractor to provide at least the same level of protection as is required by the EU General Data Protection Framework, being subject to same level of privacy certification by the subcontractor or being subject to another European Commission adequacy finding (e.g., companies located in the UK). Where Ringgold has knowledge that an agent is using or disclosing Personal Data in a manner contrary to this Policy, Ringgold will take reasonable steps to prevent or stop the use or disclosure.

SECURITY

Ringgold will take precautions to protect Personal Data in its possession from loss, misuse and unauthorized access, disclosure, alteration and destruction.

DISPUTE RESOLUTION

Any questions or concerns regarding the use or disclosure of Personal Data should be directed to the Ringgold Office of Ethics and Business Conduct at the address given below. Ringgold will investigate and attempt to resolve complaints and disputes regarding use and disclosure of Personal Data in accordance with the principles contained in this Policy.

Contact Information

Questions or comments regarding this Policy should be submitted to the Ringgold Office of Ethics and Business Conduct by mail as follows:

Ringgold Inc.
Office of Ethics and Business Conduct
PO BOX 368
Beaverton, Oregon 97075