Customer Bulletin Spring 2022

Big Changes

It’s been a busy first half of 2022 for Ringgold. In addition to welcoming new customers and updating our corporate website, we are pleased to announce we’ve been acquired by Copyright Clearance Center.
We’re very excited by the opportunities ahead. CCC has partnered with Ringgold for many years and employs Ringgold identifiers to disambiguate author affiliations related to article processing charges in CCC’s RightsLink for Scientific Communications offering.
CCC President and CEO Tracey Armstrong said: “Globally unique PIDs are essential for creating connections between articles, researchers, institutions, and funders. We look forward to collaborating with Ringgold and industry stakeholders to further invest in identifiers to power interoperability, and data-driven applications. In particular, we will collaborate with partners to infuse PIDs earlier in the research lifecycle, addressing market demand for consistent use of PIDs in the article workflow.”
There will be no interruption to your Ringgold services. Please reach out if you have any questions about the acquisition.

William Haase

It’s with great sadness that we inform you that Bill Haase, our CTO, passed away in April following a battle with long-term health issues. Bill joined Ringgold in 2008 and played a key role in developing Ringgold’s systems and services. We will miss him; he was a good friend and colleague.

Ringgold welcomes the following new clients

  • Johns Hopkins University Press and Project MUSE
  • Duke University Press
  • ChronosHub
  • MDPI
  • Visfo Health


We are looking forward to meeting you in person this year at the UKSG and SSP annual conferences. Please get in touch if you’d like to make an appointment.
  • UKSG Annual Conference  May 30 – June 1, Telford International Centre, UK. Diane Cogan will be attending along with colleagues from CCC.
  • SSP Annual Meeting  June 1 – 3, Sheraton Grand Chicago Riverwalk, Chicago, IL, USA. Beth Hoskins and Jean Brodahl will be attending along with colleagues from CCC. *Find us at Booth 312*

New website

We are pleased to announce a new look and feel for our corporate website. Please take a look at 

We're constantly working in the background to enhance our services for you

Since the start of 2022, nearly 11,962 organization records have been added to the Identify Database bringing the total to 576,459 organization records.
Data quality has always been a priority for Ringgold, and our team works hard to continually update our records. Since our last communication to you, we have updated 33,694 existing records including a review of all universities within the University of North Carolina System (Ringgold ID 2332) and University of Illinois System (Ringgold ID 8101). In close cooperation with the universities, we have also added around 80 records to the hierarchy of the University of Illinois Urbana-Champaign (Ringgold ID 14589) and completed the hierarchy of the University of Wisconsin-Eau Claire (Ringgold ID 14747).
In cooperation with a customer, we have been adding granularity and detail to a range of universities in Israel, China, Macao, Australia, and New Zealand including Technion Israel Institute of Technology (Ringgold ID 26747), Tel Aviv University (Ringgold ID 26745), Beijing Institute of Technology (Ringgold ID 47833), Chongqing University (Ringgold ID 47913 ), East China Normal University (Ringgold ID 2655), and La Trobe University (Ringgold ID 2080). This project is still ongoing, with a particular focus on Chinese university hierarchies.
Consortium Directory Online update

More than 100 CDO profiles have been fully updated since the start of this year, along with interim updates to reflect new agreements. Some of the larger consortia profiles updated in CDO have included Ringgold ID 60936 TexShare with over 600 members, Ringgold ID 48640 Amigos Library Services Inc with over 500 members, and Ringgold ID 283324 Washington Learning Source, and Ringgold ID 99566 Kentucky Virtual Library both with almost 300 members.

Customer Support

During the UK Public Holiday over June 2 and 3 we will have limited coverage. It may take longer for us to respond to your queries during this time.
Email any questions to Alternatively, please visit our dedicated Support Site to find answers to the most commonly asked questions about Ringgold’s services: