Customer Bulletin Spring 2016

Identify Database User Group Meetings for 2016

We are pleased to announce the 2016 Ringgold Identify Database User Group meetings, being held in conjunction with the SSP Annual Meeting and ALPSP Conference. Whether you are a seasoned Identify Database user, or you have just received your first set of Identify Audit Service files, we’d like to have you join us.

This is an opportunity to learn about new ways to leverage and implement Identify data, share expertise with fellow publishers who understand the benefits of standardized data, and help shape the future of the Identify Database.

We are pleased to confirm that our June 3 speakers will include representatives from ORCID, AAAS, and ScholarOne. Refreshments will be served at the sessions. We hope that you will be able to join us.

Identify User Group Meeting & Happy Hour at SSP, Vancouver, Canada, June 3 2016.

Identify User Group Meeting & Breakfast at ALPSP, Heathrow UK, September 14 2016.

Contact us now to register. These sessions are free for our valued Clients, and space is limited.

New customers

We are delighted to welcome the following new customers:

  • 1Science
  • East View Information Services
  • Foundation Cente
  • Plum Analytics
  • Fundação para a Ciência e a Tecnologia – the Foundation for Science and Technology, an arm of the Portuguese federal government.

New Identify Classifications help ProQuest to better understand and develop their markets

Zoe Loveland is Senior Director, Academic Segment Planning, at ProQuest. Since the release of the New Identify Classifications in 2015, Zoe has leveraged this additional data from Ringgold to better profile existing customers, explore the wider market for new prospects with similar profiles, and reveal targets in new market segments.

Zoe notes, “Ringgold’s New Identify Classifications have been really helpful for segmenting and targeting our markets for both existing and new products. I have found the detailed ‘Subjects’, the ‘Level’ and the ‘Economic Model’ especially helpful. In the past, I employed researchers to do this sort of detailed segmentation work and it was very time consuming. A query that might have taken weeks of data gathering to answer, can now be answered in two minutes! Having better, more specific targets means that the Sales Team is able to work much more effectively and achieve better results.”

To find out more about how the New Identify Classifications can help you make the most of the Identify Database or Identify Audit Services, contact us. Or, read the full ProQuest case study here.

New Identify Classifications customer survey

Thank you to all who completed the survey regarding Ringgold’s New Identify Classifications. We are currently analysing the results and will use this to improve our data and services.

New customer support site

Ringgold has launched our new Customer Support site. Please bookmark

The site includes information and user guides for our complete array of services: Detailed explanations of Identify Database metadata, how to run reports from Identify Online and CDO, Identify Audit Files explained, ProtoView metadata, and much more. Answers for users as well as technical staff can be found on Ringgold Customer Support.

Upcoming conferences

Make an appointment to discuss your data quality and business goals with Ringgold at these forthcoming conferences:

ER&L, Austin TX, April 3 – 6, 2016

Ringgold will not be exhibiting but Jean Brodahl will be attending. Please contact Jean if you would like to meet.

UKSG, Bournemouth UK, April 11 – 13, 2016

Jay Henry and Diane Cogan will be attending, find us at Stand 59.

SSP, Vancouver BC, June 1-3 2016

Visit with Jay Henry, Christine Orr, and Jean Brodahl at our stand. And Ringgold is delighted to participate in the following concurrent sessions:

  • Small Data, Big Benefits: Mining for End User Relationships
  • Persistent Identifiers in Scholarly Communications

Also, don’t forget the Identify User Group Meeting & Happy Hour on June 3. Contact us to register, or for more information. Ringgold looks forward to discussing your aims & goals in 2016.

ProtoView & new server

Our publishing partners and ProtoView subscribers will be pleased to see even faster speed in loading results in In keeping with our commitment to give users a more satisfying experience when they use our databases, we have substantially upgraded ProtoView by moving the database onto a new server.

Keeping Identify up-to-date

Institutional records in the Identify Database are being constantly reviewed and updated. Recently we have made updates to records for French administrative regions following their restructuring. Twenty-seven first-level administrative regions have been reduced to eighteen. Six regions currently have a temporary name; the new names will be decreed in October and we will review the affected records again at that time.

We are also updating records associated with the Russian Academy of Sciences. This previously independent research organization is now under government control. We are checking each institution in the RAS hierarchy, reviewing its Ringgold Type and Tier, and adding New Ringgold Classifications to each record.

The Italian health system is also under review, and work is in progress to ensure all public health authorities are linked to their administrating region.

Consortium Directory Online news

News from Egypt, in January 2016 the government launched the Egyptian Knowledge Bank (EKB), a state-funded nationwide licensing program, which provides anyone with an Egyptian IP address with free access to a digital library of Arabic and English information resources. And from China, since its establishment in 1998 the Digital Resource Acquisition Alliance of Chinese Academic Libraries (DRAA) has grown rapidly and is now with more than 600 members China’s largest and most important academic library consortium. Finally, the Indian Union Government Ministry of Human Resource Development merged in late 2015 its three separate licensing programmes for higher education libraries (INDEST-AICTE, UGC-INFONET Digital Library Consortium, and NLIST) into one single consortium: e-ShodhSindhu. Other recent additions to CDO:

  • Ringgold ID 442251: e-ShodhSindhu (Consortium for Higher Education Electronic Resources)
  • Ringgold ID 443045: eFADA (Consortium of Academic and Research Libraries in United Arab Emirates)
  • Ringgold ID 443388: Centro de Información Científica del Consejo Nacional de Ciencia y Tecnología

Please let us know if there is a consortium you would like us to add to the directory and we’ll be pleased to do so.

New Ringgold staff

We are pleased to welcome to the Ringgold team new staff Maureen Sargent, Research Team Manager, and William Kean Hanley, ProtoView Data Processor and Sales Assistant.

Easter availability & support

Ringgold services will be operating normally over the Easter weekend, March 25 – 28, but with reduced staffing levels for the UK Bank Holidays. Emails will be monitored during the holiday period, although customers may not hear from their usual contact. Please send any issues or questions to

Validate will be available, with customers receiving reports as normal. Identify will be updated on March 28 as usual.